Tag Archives: leaders

Risk management: the frog and the bat

There’s no shortage of metaphors for leadership, often using sports, which is not always helpful since running an organisation is not playing a game. Nonetheless, using a metaphor for elements of leadership can help distill values, concepts and skills.

Managing risk is a core part of leadership, in particular in schools since the stakes are high and there is an intertwined network of human emotions, expectations, beliefs and stories to contend with. What sort of leader should we aspire to be to manage risk deftly? The answer is intuitive and not surprising: proactive rather than reactive, systemic rather than improvised, collective rather than alone.

About two years ago, the coach and workshop leader Robert Dilts took me through a powerful metaphor to which I have referred ever since for it exemplifies foundational principles. It’s a dichotomy, perhaps a slightly false one as there is a degree of caricature in it, but I believe it is a helpful schema to use when considering how to manage risk.

The frog

The frog is a cold blooded, fairly solitudinous amphibian, heavily dependent on the specifics of its ecosystem with a short life span (2 to 10 years). Frogs tend to conserve their energy, sit for hours, motionless, until an unsuspecting insect happens to wander by and then, only when very close, will they react. To reproduce, frogs lay massive amounts of eggs on the off chance that one or two will survive and their defence mechanism is essentially camouflage or, in some cases, poison. Frogs only see insects when they move, they are essentially incapable of detecting a stationary presence.

Frog leaders manage risk poorly, by sitting (in their office) and waiting for something to happen. They cannot pick up weak signals and will not survive for long outside of their comfort zone. They have a capacity to disappear in times of crisis.  These leaders act alone, and are therefore prone to mistakes and incapable of focussing on any root cause analysis. Unsurprisingly, they do not last long. 

The bat

The bat is a warm blooded, highly gregarious creature that flies at high speed across large distances. It eats roughly the equivalent of its weight every day in a high energy cycle. Bats are famous for their extraordinary perception, using echolocation to detect extremely subtle and minute objects in darkness. They use hearing to see. Bats live for up to 40 years and will have one pup per year, investing time and effort into the upbringing of their young.

Bat leaders have their ear to the ground and listen carefully. They can pick up very weak signals and pre-empt crises rather than waiting for them to happen. They are present all over the organisation, moving energetically and passionately from point to point. They know how to work in teams. The bat leader invests in people and builds up successors and future leaders (what we could call “metaleadership” – or leading leaders to lead). Risk management is not only done collectively, but using talent and skill from within the group. These leaders stick around.

If you’re a leader, ask yourself these questions to know if you are more of a frog or a bat:

  1. Where do you spend most of your day? Sitting down in your office or moving about? How many different people do you interact with every day?
  2. How would you grade yourself on ear-to-the ground alertness? Do you know what is happening across your organisation and are people confident telling you and unearthing warning signs?
  3. Do you have a solid action and communication plan for crises or do you have a long written risk matrix which is unspecific and is only pulled up to review when there is a problem?
  4. Do you recruit people who are better than you in something and do you learn from them or is your team full of “yes” people”?

As we pre-empt and manage risk, let’s keep these metaphorical representations of leadership in mind and keep asking ourselves tough questions.

What’s Really Holding Your Team Back? The Confidence–Competence Gap No One Talks About

There’s a look I’ve seen often — that pause after I introduce a new task.

Not resistance. Not laziness.

Just a subtle pause.

Sometimes it’s a look of “Are you sure I can do this?”

Other times it’s a confident “Yep!” — followed by an outcome that quietly says… maybe not.

It took me years (and a few humbling leadership stumbles) to realize that behind every reaction to a task is a quiet dance between confidence and competence. And here’s the kicker: that dance plays out not just in others, but in ourselves too.

We lead people.

We assign things.

We expect initiative.

And sometimes, we walk away from a task handover feeling like: Why didn’t that land the way I thought it would?

When you zoom out, it’s often not about the task. It’s about how people see themselves in relation to it.

Confidence and competence are two different muscles. Some have both. Some have one. Some have neither — yet.


Ken Blanchard’s Situational Leadership Theory offers a timeless truth: effective leaders don’t lead the same way all the time — they adjust based on who they’re leading and what the task demands. Depending on a person’s readiness and skill, we’re called to direct, coach, support, or delegate.

That model has been a compass in my own leadership journey — but over the years, I found myself craving something even more grounded in the lived reality of schools. I started collecting observations — scribbled on post-its during meetings, noted in margins of agendas, shared over hallway check-ins. Real stories. Real reactions.

Over time, a pattern began to emerge. From those small but telling moments, I developed what I now call my Confidence–Competence Lens — a tool that builds on Blanchard’s work, but reflects the heartbeat of real school life. It’s the tool I turn to when deciding not just what needs doing, but how to support the person doing it.

Because leadership isn’t just about assigning tasks — it’s about noticing how people meet them, and knowing what to do next. Here’s how I use the lens to guide both leadership decisions and support strategies:

Competence & Confidence Lens in ActionHigh ConfidenceLow Confidence
High CompetenceEmpower & Trust 
✓ Let them lead key initiatives or mentor others. 
✓ Give stretch goals that build mastery and ownership. 
✓ Involve them in co-creating strategy or vision. 

Watch for: Overcommitment or burnout due to over-reliance.

Say: “I’d love for you to lead this — I trust your judgment and skill.”

Coach Quietly 
✓ Affirm their strengths privately and publicly. 
✓ Give them low-risk opportunities to lead. 
✓ Provide examples of their impact they may not see. 

Watch for: Impostor syndrome, reluctance to speak in groups. 

What people say: “I’m not ready”

Say: “You already have what it takes — let’s find a space where you can try it out without pressure.”
Low CompetenceMonitor Closely 
✓ Pair with a mentor or buddy. 
✓ Break tasks into steps with checkpoints. 
✓ Provide scripts, models, or exemplars. 

Watch for: Missed details, inconsistent follow-through. 

What people say: “Got it!” (but no follow-through)

Say: “Let’s work through the first part together — I’ll check in after Step 2 and help you course-correct if needed.”
Mentor Patiently 
✓ Teach explicitly. Model tasks. Role-play scenarios. 
✓ Normalize learning curve — give space to fail safely. 
✓ Celebrate growth, not just outcomes. 

Watch for: Avoidance, anxiety, or misdirected effort. 

Say: “This will take time — but you don’t have to do it alone. Let’s focus on progress, not perfection.”


Reflection Starts With Us

In the day-to-day pace of leadership, we’re often focused on how our team is reacting — who’s leaning in, who’s hesitant, who’s dragging their heels. But it’s just as important to pause and recognise where our own reactions as leaders show up most strongly.

Is it in our resistance to trying a new system?
Is it that voice in our head saying, “This won’t work for our context,” or “I’m too busy for this”?
Or that burst of enthusiasm for a new idea — followed by quiet procrastination?

We’re not immune to the same gaps we recognize in others. And asking ourselves why we hesitate can be just as important as noticing it in our teams.

Whether we’re assigning a task or facing one ourselves, the same lens applies. This isn’t about judging — it’s about being curious, and matching the right response to the human need, in others and in ourselves.in ourselves.


Leadership isn’t about having all the answers.

It’s about noticing what gets in the way, and doing something about it.

We’ve all been the confident beginner, the quiet expert, the reluctant participant, the over-eager new hire. We’ve all needed someone to say: “I see what you can do. Let me help you get there.”

So the next time a task falls flat or a team member pulls back — Pause.

Ask: “Is it confidence? Competence? Or both?” Then lead with what they need. Because when we grow both confidence and competence — in others and ourselves — we don’t just build better teams. We build braver ones.