Tag Archives: international school community

Mirror, Mirror On The Wall, What Big Disasters Tell Us All.

A small gathering of people, heads bowed, sit on makeshift benches in the open air of a small town in the American West, surrounded by the rubble of what used to be their church. A powerful nation, wounded by a brazen and public act of violence that crumbles two symbols of its economy, impulsively reacts with rage and violence.

There’s nothing like crisis to expose us for who we are and what we value (and don’t). It’s cathartic, like a near death experience. (Which unfortunately is what this can be).

In schools, we like to think we’re ready because we plan (fires, cobras yes that’s a thing, earthquake, gas leak, military coup, invader, etc.). I’ll never forget the time in Switzerland when the local fire department made me enter a simulated smoky room tent and follow recorded screams to the other side with a fire extinguisher in my hand as I tried to spray a burning stove. My heart was beating out of my chest, my tie nearly caught fire, and no plan in the world was going to help. It was terrifying (and awesome).

So forget about the neat lines of elementary kids quietly walking down stairs in rows to the pre-planned fire drill on a sunny day out through the cafeteria and lining up on the football pitch. This ‘stuff’ is for real.

Remember how dysfunctional your communications were before the pandemic? I bet that got sorted fast. Remember those needy and at risk students before the lockdown? Are they worse than ever? Possibly. Remember how much difficulty the science department had collaborating when they were in person? How’s that working out now through a screen?

All of those things that we either ignored but knew could be problems, hoped to get to later but never had the time and wished would fix themselves, are now screaming at us like one huge virtual siren. Similarly, so is the great stuff. I bet those popular pep rallies are better than ever on Zoom!!

Economics pundits are recording with fascination how the work universe is re-sorting itself. Visionary businesses like Amazon and Netflix are gobbling up the opportunity while the insecure or unprepared are suffering. (Maybe we didn’t need all that oil after all). Same goes for us.

If your organization over-promised and underdelivered before the crisis, you’re probably in trouble now. If you didn’t properly support or train your teachers before the crisis, you’re in trouble. If you didn’t build trust with your parent community before March, you’re really in trouble. If you didn’t build a culture of transparency and respect and yes, love, before, then the current shutdown for you might extend well beyond when things open up again.

At the risk of sounding insensitive, these current times are leadership gold. They are providing a clear path to us about not only what is really important about learning, but what we are made of as institutions and what cannot wait for the next accreditation cycle.

Of course, a lot of schools and businesses might pick up right where they left off. There may be socially distanced parties, unveiling of statues built for lower elementary and Pre-K teachers, and an increase in community building. But things might just drift back to the way they were.

Don’t let that happen. Even if things were good.

This is the greatest scorecard of all time. It’s better than accreditation, a PhD from Bath, and a Klingenstein Fellowship rolled into one. It’s the mirror, looking straight at our unshaven and unkempt faces, telling us exactly who we are and what is our potential.

Don’t waste it.

The Tao of Escalators: A Culture Story

Two things fascinate me about the institution of schooling: 1) How the environment around the school impacts the culture of the school and 2) The structure of the school management and how it makes decisions.

I went out for an alumni dinner from my alma mater last week and had some fascinating conversations with people that had very different careers from my own. One, a fresh graduate, was a management consultant for Ernst & Young. He told some stories about the cultures of certain businesses and how it was his job to realign them to be more purposeful. “The oil industry is all compliance driven,” he said, “So it’s tough to build in any creativity or things out of the norm. It was my job to untangle their complex and clogged systems of compliance to allow more flexibility in a rapidly changing market to allow for adaptations before things went into the tank.” Schools hire strategic consultants to come up with all sorts of things like new technology programs, NGSS, literacy initiatives, accreditations, and so on. A few take symbolic gestures at governance structures but they are mostly compliance driven and address things like whether or not the procedures for updating the policy manual have been reviewed. Very few allow someone to come in and look under the hood to see what’s really driving the work flow. (or not).

A second man, a Singaporean who had attended my university for banking and commerce, told an equally fascinating story when I complained about how awful school mission statements were. “Did you know,” he said, “that the MRT in Singapore supposedly had the fastest escalators in the world? It was part of their mission to grow the fastest and most efficient economy on the planet.”

“Really?” I said. “Faster than now because they’re really fast.”
“Oh, way faster. This is nothing.”

“So, what happened?” I asked. “How come they no longer have the fastest ones?”
“Too many older people were getting hurt. They would hesitate at the top and be afraid to get on like a carnival ride. And a lot of times when they stepped on they’d fall or something would happen. It was like an out of control conveyer belt.”

“Wow, that’s fast.”

“Yeah, they only go about half speed now.”

It made me reflect on what a critical thing such as cultural attitudes towards work can impact something so operational as escalator speed. When we work in a hyper competitive environment, we don’t pay attention to the big picture, whether we are ‘compliance driven’ as the management consultant described, or even the people trying to step onto a whizzing escalator. We pay attention to the output, the outcomes, and the pressures that force the escalator to move faster or the oil company to be more compliant.

The young graduate told me that he simply crunched a lot of data and pointed things out for them to decide. He’d highlight the time for supply chains to reach their destinations, for invoices to be approved, for policy decisions to be made, all of the meat and potatoes of managing large companies. It was fascinating to think about the similarities to schools. And the escalator speed? Fascinating parallels. I know a lot of people (including myself) that have gotten tossed from that high speed staircase.

There are actually some really bold attempts to break down the compliance driven, top down, creativity, risk averse, and fear driven hierarchies that many educators work in now. One is The Mastery Transcript Consortium, (mastery.org) which is looking to redefine the way we think about and record high school academic work, and the other is the ACE Accreditation from NEASC, a bold initiative that is going to reshape the entire structure of oil company compliance that drives many schools.

So, whether you’re working in a bureaucratic and inefficient environment such as one where the post office closes during lunch (a very maddening experience) or one that is so efficient it is tossing retired folks off the conveyer belt like potatoes, you have to acknowledge and accept that the culture that surrounds you will have a direct impact on the place you work and the expectations placed on you, regardless of how high your gates are or how bold you believe your mission to be.

Think culture. Think mission. Think environment. And most of all, think relationships, they are the root of everything we do.

Right Before My Very Eyes

So, I was reading through my copy of The Straits Times the other day on the way to work in the best underground transit system on the planet. It’s clean, always on time, and it tells you where you are and where you’re going. It even has air-con and wifi. Yes, I said wifi. In the subway. And it never drops.

The MRT in Singapore is so good that it’s easy to look past it, kind of like it’s easy to look past the world right in front of us as we set our mind on the gates of the international schools waiting for us. After all, what could be more important?

What I learned from the paper was that the community outside my door was struggling with the same issues we often face as international school leaders. It’s just that we rarely take the time to compare.

On page six, I learned that in nearby South Korea, government and industry was perplexed by the lack of productivity and high burnout due to people working long hours but not necessarily in a healthy or productive way. They were taking measures to explore the impact of a top-down culture and ways to improve employee voice to enhance the worker climate.

On page one, the Singapore Ministry of Education was making plans to shakeup the testing environment that determined a child’s future in a high stakes tests at around age 12. Instead, they have decided to ‘increase the bandwidth’ of the acceptable range of talents and skills that each child may possess, so that more students will focus less on an outcome number and more on outcome talent (sort of).

And at a local school I have been in contact with (how many of you know where the nearest local school is?), I found out that they are struggling with the same issues around developing innovative practice and managing stress and wellness as we are at our school. And they’re right down the street.

And a week ago, I was lucky enough to host a local performance poet artist for lunch who happened to be featured on Tedx in 2013 and asked the question whether or not the people in her native country were dreamers. Aren’t we asking ourselves the same questions?

So, before you swipe your card at the security gate and whisk yourself to that all important meeting about IB courses or the next maker space or data driven decision, take a look around you and think about why you’re in international education.

You’d be amazed at what’s right before your very eyes. (It’s old school but still sweet).

And to get you feeling stronger every day through these last few weeks, play this next one loudly. The horns are amazing. Who knew that guys with cheap plastic headsets and a high school recording studio could create such a classic?

https://www.youtube.com/watch?v=Zgo3KVk8wvU